• Frequently Asked Questions

    The webcam won’t display while in-game.

    •          Check to see if the webcam is connected to your PC. If it is disconnected, Superfight will detect the camera once it’s plugged in.
    •          Ensure the desired webcam is selected:

    o   Navigate to the Settings Menu, and check under WEBCAM. All connected webcam and video capture devices are listed. Select the desired webcam.

    •          SUPERFIGHT may be conflicting with another program that is actively using the webcam

    o   Check other applications that may be using a webcam – this includes video chat programs and services

    o   Using broadcast software with a webcam selected will also conflict with Superfight. Removing the webcam from the broadcast software resolves this conflict.

    o   There are virtual webcam programs that allow computers to use one webcam across multiple applications – downloading one of these programs

  • Do I need to use the in-game Twitch broadcaster?

    The in-game broadcaster is not required to stream to Twitch. If you already use broadcast software, feel free to continue doing so!

  • Other players can’t hear me

    •          Ensure the microphone you’d like to use is selected in Settings
    •          If the microphone has a physical mute button, ensure the microphone isn’t muted
    •          The other players may have muted you
    •          Ensure the microphone’s levels are set appropriately:

    o   In Windows 10:

    •        Right click the sound icon on the taskbar, select Recording Devices
    •        Right click the desired device and select Properties
    •        Click Levels – ensure the microphone isn’t muted; set
    •        Click Apply
    •         Another program may be using the microphone, keeping Superfight from using it. Disable Exclusive Mode:

    o   In Windows 10:

    •        Right click the sound icon on the taskbar, select Recording Devices
    •        Right click the desired device and select Properties
    •        Click on the “Advanced” tab
    •        Under Exclusive mode, ensure “Allow applications to take exclusive control of this device” is unchecked
  • The video chat system could not match the Graphics Processor (GPU) device with Superfight?

    • You can disable your less-powerful video card in Windows Device Manager. You can usually get to the device manager by holding the Windows key and pressing the “Pause/Break” key. Then click “Device Manager” on the left-hand side. In Device Manager, your video cards will be under “Display Adapters”. Right-click the one you want to disable, and press “Disable.”

    GPU.png

    • If your video card has a tool that lets you adjust performance settings, you can set your video card to be the one to be used by specific programs. For instance, in the NVIDIA Control Panel, you may be able to tell Superfight to use your NVIDIA video card with the “Manage 3D Settings” submenu. Under the “Program Settings” tab, you can select a program to customize. 
  • Votes aren’t counting on in channel

    • Make sure you are logged in to the Twitch account of the channel you would like Superfight to pull votes from
    • Ensure you are broadcasting – and your channel is live on Twitch
    • Superfight is set as the game you’re playing on Twitch
    • You’ll know it’s working if you see “LIVE (YOUR TWITCH NAME)” in the upper left corner of your video feed in Superfight.
  • Does Superfight require a webcam?

    A webcam is not necessary to play but a microphone is required. If Superfight cannot detect a microphone, game options on the Main Menu are disabled until a microphone or webcam are connected.

  • Does Superfight require Twitch?

    While Twitch isn’t required to play Superfight, broadcasting to Twitch allows a player to bring their audience in on the game. As a viewer on Twitch, an account is required to vote on games.

  • How can someone get started streaming to Twitch?

    There are a number of solutions in place to broadcast to Twitch. Broadcast software includes:

    Twitch offers additional information on how to get started: http://help.twitch.tv/customer/en/portal/topics/925393-beginner-broadcasting/articles

  • Webcam or voice quality has gone down

    •          This may be due to internet bandwidth – low download and upload speeds affect the quality of both video and audio
    •          This may be due to load on processing power and memory as well
  • What if someone else’s video feed shows something offensive?

    •          Underneath each video window is a button. Clicking this button hides the respective player’s video feed.
    •          If you’re hosting the game, you can remove players by clicking the X in the upper right corner of their video window. Games continue as long as there are three or more players.
  • What happens when a video feed goes away?

    •         Sometimes, the video feeds might need a refresh. There is a refresh feed button in the upper left corner of the screen.
  • There is an echo in voice chat

    •          Another player may be listening to the game through speakers loud enough for their microphone to pick up what’s being heard.
    •          Windows setting may have ‘Listen to this Mic’ turned on
  • What are the system requirements for Superfight?

    • OS: Windows 7 32-bit
    • Processor: Intel Core2 Duo E840, AMD Phenom II X2 550, 3.1GHz
    • Memory: 2 GB RAM
    • Graphics: NVIDIA GeForce 8800 GT, Radeon HD 4850, 512 MB VRAM
    • DirectX: Version 9.0c
    • Network: Broadband Internet connection
    • Storage: 450 MB available space
    • Microphone required

     

  • I have a different technical question!

    Please visit our technical support forums and post a detailed description of your concerns.

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